Influence of Information Sources And Purchase Factors on Purchase. A Post Purchase opinion Survey among Laptop users

      Аннотация: This research work was carried out only in southern part of Tamilnadu, particularly who have very recent purchase experience in buying laptop. The study is purely based on the respondent’s post-purchase recall opinion. The study was restricted to laptop market only and survey was conducted in Coimbatore. This study has been useful in knowing and examining the buyers’ opinion about influence of purchase features and information sources at the time of buying their preferred laptop brands. Further, this study also brings interesting information about post purchase dissonance, satisfaction level and its influence on future recommendation of their preferred laptop to others.

Ключевые слова: Purchase factors, Information Sources, Post purchase dissonance, Consumers buying behaviour