Emotional and Social Intelligence: The New Science of Success. A Pakistani Banking Perspective

      Аннотация: Emotional and social intelligence are the new psychological concepts that has got considerable interest of the researchers in recent years. This book explores and integrates the impact of emotional and social intelligence on perceived employee performance in banking sector of Pakistan.Emotional and social intelligence are the dominant variables of the efficient employees performance in organization. This book revealed that employees with high social awareness and self management of emotions are better able to perform their jobs well. Competitive advantage in the business environment can only be achieved by combining the emotional and social issues as it builds the employee socialization, development of employees, team building, conflict and stress management.

Ключевые слова: leadership, Relationship Management, emotions, job satisfaction, Organizational Performance, Emotional Intelligence, interpersonal, Job performance, Employee performance, self awareness, communication, Social Intelligence, social networking mechanism, intrapersonal, Banking, success