Tourism Industry. Administrative System of Tourism Companies in Pune City

      Аннотация: The author has selected a period of 5 years: from 2002-2003 to 2007-2008. The main data collection instrument for this study is questionnaire. There are three hypotheses, so the researcher designed three separate questionnaires after reviewing the relevant literature. The first questionnaire consisted of 21 questions, which were carefully designed to collect relevant data (these questions consist the effect of administrative system of MTDC and TAAI on provided services quality by hotels and tourist agencies). The second questionnaire consisted of 21 questions, which were carefully designed to collect relevant data (theses questions consist the effect of administrative system of tourism agencies and hotels on services qualitative dimension of tourism). The third questionnaire consisted of 17 questions, which were carefully designed to collect relevant data (theses questions consist the relationship between price level and tourist satisfaction).The questioner responders are 150 tourists and 150 top and middle managers of hotels and travel agencies. The author used chi square and T-test statistics for hypotheses test.

Ключевые слова: Tourism- Administrative- Business-Pune City