Leadership: The Importance of Communication and Sensemaking. A study about organizational communication

      Аннотация: Communication has always been one of the greatest tools for people to interact with each other. Understanding that interacting with people all over the world has never been easier, one has to be aware of all different channels, languages and ways of how to communicate when managing people. Globalization asks for adaptation of our old and beloved perception of communication, and creates synergies of our understanding, coming from all over the world. As the world is moving and changing, we are moving and sense making plays an important role for us, to recognize and understand what is actually going on around us. Organizations are facing confused employees and leaders do not know how to handle their followers. This change is the reason why communication and its sense making are two pillars of a world of interacting people. To understand the necessity of these pillars, this thesis tries to analyze their importance by relating and presenting their effects to and on people’s interactions. As it is a thesis within the field of business and leadership it will mainly deal with with the perspectives of organizations and the people involved. Furthermore it will be tried to narrow down the topic even more, going into detail of internal communication of the modern world, meaning the younger generations, using various "modern" channels of communication.

Ключевые слова: communication, Multiculturalism, Emotional Intelligence, language, : leadership strategy, sense making, social intelligence, follower, leader, organizational structure, communication technology, vision-mission, organizational environment, organizational communication