Social Responsibility, Ethics & Satisfaction in the Banking Business. A case study from the Slovak and Czech Republic

      Аннотация: The concepts of CSR and ethics in business are not new, but they are now becoming particularly relevant because the crisis has significantly highlighted the need for the integration of moral principles in the business. Knowledge of business practices shows that the acceptance of moral principles in business is not integrated into the management decisions of firms. We tried to find out if CSR and the business ethics are myth or reality?

Ключевые слова: Ethics, Customer satisfaction, Czech Republic, corporate social responsibility, commercial banks, banks, Slovak republic, BANK EMPLOYEES` SATISFACTION