BPR, Information Technology and Organizational Culture. A Matrix Analysis in Indian Context

      Аннотация: The quality upgradation has been a focal point within the business world and academia for several decades. The nature of competition has been shifting towards competitors’ ability to create new product and new businesses. To create an edge over competitors’ in the highly competitive business world, many organizations took protection on different technologies from time to time. The information technology tools were extensively used in the business world to mechanize the existing tasks for central record keeping, making business decisions etc. However, this technology penetration in business was considered not to be using technology to its full budding unless the business tasks were reorganized fitting the technology orientation. Therefore, this mercurial business environment required a switch from its task orientation to process orientation. The present work is a modest attempt to examine the associationship among business process re-engineering, information technology and organizational culture in Indian context.

Ключевые слова: Business process re-engineering, organizational culture, Business process re-engineering, Matrix Analysis, organizational culture, Information tecnology