IT Support in Management of Road Transport Business.

      Аннотация: The widespread utilization of road transport can be noticed, despite of its negative impact on the environment. The proper functioning of the road transport activity has an impact on the goods flow in supply chains and affects the possibility of regional development. Nowadays, there is no branch that can develop without the support of the information technology systems. Increased competition and rapid economic growth has forced the companies to look for new ways and forms of customer service, those help to improve the competitiveness of the road transport process. The requirements fulfillment of road transport market is not possible without the suitable use of modern IT. In the book, the authors present the use of modern IT solutions in the management of road transport companies, which contributes to the optimization of transport processes and consequently, to make the right business decisions. The authors discuss the role and the importance of modern IT solutions in the transport business. The book provides also detailed analysis of the use IT in road transport companies that is the basis of the effects evaluation of transport activities in the context of used IT solutions.

Ключевые слова: road transport, telematics, transport management, ICT in transport