Hospitality Industries Management: hospitality revenues in Brazil.

      Аннотация: This book follows on from research of hospitality, theoretical perspectives and cases, which was researched and represents one of the most significant contributions to the advancement of hospitality industries. Is worthy to sit along side in search, not as a successor but as further tangible demonstration of the advancement in thinking and knowledge within the academic field of hospitality industries. The hospitality industry management view of what constitutes hospitality tends to rest on the action of the provision of food and/or drink and/or accommodation — a simple enough starting point, though one that in itself has borne considerable reconsideration and deconstruction. Intensifying global competition, corporates with rapid technological progress have heightened the need for organizations to become more entrepreneurial to survive and prosper. Virtually all organizations new start-ups, major corporations, and alliances among global partners, are striving to exploit product and market opportunities through innovative hospitality industry and proactive behavior. Innovation is a crucial source of competitive advantage in hospitality industry.

Ключевые слова: Hospitality, Management, satisfaction, services, Tourism