Healthcare Information Technology and Organizational Effectiveness. Providers' perception of the relationship among IT, organizational productivity, process, communication, & personal care

      Аннотация: The U.S. Congress has made Healthcare IT a central component of the national quest to improve healthcare delivery (Los Angeles Care Health Plan, 2010). Case studies demonstrate measurable effects of Healthcare IT on organizations and hospitals but investments in and adoption in healthcare tech remain low (Onway & Terrell, 2010). Results of research on Healthcare IT adoption and benefits since the early 2000s have not lead to a compelling business case for hospitals (Shortell, 2012), and questions remain about Healthcare IT adoption and positive ROI, effectiveness and performance (American Association of Family Physicians, 2010). The problem addressed is the current doubts and uncertainty about the benefits of health care information technology adoption relative to the healthcare delivery processes and outcomes. Currently, the complex notion of implementing interoperability, meaningful use, ICD etc is challenging healthcare organizations across the U.S. as they strive to comply with government mandates and improve patient care at same time.

Ключевые слова: organizational effectiveness, Healthcare IT (HIT), Organizational Process, Personal Care, Patient Centeredness, Organizational Exchange of Information