Sales management: Design of data- and process-models. How is it possible to creat a correct relation between business process and management processes?

      Аннотация: Production and efforts of companies and their management shall be one-step ahead of the market requirement. Such big target affects all the trade activities and processes inside the organization. Process manager is responsible for the required arrangements and controlling various parts of the process. Sales management may be used for planning, controlling and implementation as well as contracting managers with the customers and marketing to achieve high profits for the enterprise. The problem in this concept is missing management models in the literature also design of management process models and management data models for the sales management.

Ключевые слова: Wirtschaft- Informatik-Managment