ERP Post-Implementation Evaluation. The Role of Evaluation in Business

      Аннотация: Enterprise Resource Planning (ERP) is accepted as an effective business development tool but there is small focus on the evaluation of such a system. ERP post-implementation evaluation is not clearly examined in the existing literature in an organisational setting. In my research I applied a single case study to demonstrate my findings by using a real life company example with personal experience. This study examines whether organisations should evaluate the implemented system and why. I hope you will find my work interesting and by the end of reading it you also draw the conclusion that ERP post-implementation evaluation plays an important role in the success of any business, so the topic is recommended for more in-depth research.

Ключевые слова: Business Analysis, case study, enterprise resource planning, ERP, evaluation, HR, Post-Implementation, HRDM, business evaluation