A Cloud Drifting from Silent Darkness. THE VOICES WITHIN: Workplace Incivility and Professional Quality of Life of Overseas Filipino Educated Nurses

      Аннотация: Workplace incivility remains an emerging, pervasive, and a chronic egregious disorder of the organization. High prevalence and incidence are reported in the academia, public administration, law, medicine, and nursing. Migrating to a foreign country creates uncertainty. Filipino educated nurses around the world divulged unfair treatment, discrimination, ostracism, and emotional exhaustion. Incivility affects well-being, self-worth and professional quality of life. Although it is gangrene, many opt not to report because of fear of losing the job. Long-serving co-workers and immediate supervisors are identified as instigators and majority are from the host countries. Stringent policies against workplace incivility and bullying, acculturation, assertiveness, support group, the inclusion of consulate, and links with the International Labor Organizations (ILO) are recommended. As envisage, organizations should be, "less for what they say and more for what they deliver; less by their title and position and more by their expertise and competence; less by their control and more by what they shape; and less by goals they set and more by mindsets they build" (Ulrich, 1996, p.209).

Ключевые слова: Professional Quality of Life, Workplace Incivility, Fillipino Educated Nurses