Management of Suppliers’ Performance in BWDB: An Evaluation. Management of Suppliers’ Performance

      Аннотация: Bangladesh Water Development Board (BWDB) mainly implements river bank protection, flood control, drainage and irrigation projects. The objective of this dissertation is to identify the current practices of supplier performance management and performance shortfalls as well as to suggest ways of improvement in supplier performance. This is an exploratory research that uses case study method. From the analysis of the both qualitative and quantitative data the major reasons behind the shortfalls in supplier’s performance have been identified and suggestions about improving supplier performance have been congregated. To improve suppliers’ performance sufficient yearly budget allocation as well as quarterly fund release according to original DPP should be done by BWDB. Moreover, the existence of equipment, machinery and manpower according to suppliers’ submitted list should be specially checked and verified through visiting suppliers’ premises to ensure the technical capability of suppliers while selecting them. Finally, the concerned engineer may motivate supplier through the both approach of motivation i.e. the carrot approach and the stick approach.

Ключевые слова: KPI, Supplier development, TQM, Supplier Motivation