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The Effect of Customer Relationship Marketing on Customer Retention.
В наличии
Местонахождение: Алматы | Состояние экземпляра: новый |
Бумажная
версия
версия
Автор: Asmamaw Dessie
ISBN: 9786202011846
Год издания: 2017
Формат книги: 60×90/16 (145×215 мм)
Количество страниц: 84
Издательство: LAP LAMBERT Academic Publishing
Цена: 23720 тг
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Сферы деятельности:Код товара: 176818
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Аннотация: Relationship marketing is a core strategy used by firms to establish, maintain and enhance profitable relationships with clients, while ensuring benefits for both the firm and its clients. In the increasingly competitive global financial world, relationship marketing has been advocated as an excellent way for banks to establish a unique long-term relationship with their customers and retain customers especially for service industry.
Ключевые слова: CUSTOMER RETENTION, customer relationship marketing, effect
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