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Winning With Emotion, Why It Matters In Sales. Sales Performance and Emotional Intelligence
В наличии
Местонахождение: Алматы | Состояние экземпляра: новый |
Бумажная
версия
версия
Автор: Michael J. G. Reid
ISBN: 9786202095457
Год издания: 2018
Формат книги: 60×90/16 (145×215 мм)
Количество страниц: 144
Издательство: LAP LAMBERT Academic Publishing
Цена: 24741 тг
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Сферы деятельности:Код товара: 183122
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Аннотация: United States business leaders spend $15 billion per year on sales training, but approximately 50% of salespeople still fail to reach their annual sales targets. Business leaders have limited understanding of the relationship between emotional intelligence and its central constructs (self-perception, self-expression, interpersonal, decision making, and stress management) and sales performance of sales professionals based in the United States. The purpose of this correlational research study was to examine the relationship between emotional intelligence and sales performance via an online pre-existing emotional intelligence assessment. Results suggest that higher decision making skills lead to higher sales performance. Social implications for sales and business leaders include using these results to seek and hire emotionally intelligent sales professionals and training existing sales professionals about emotional intelligence competencies to improve company-wide sales performance.
Ключевые слова: Emotional, Emotional Intelligence, Intelligence, performance, sales, technology, winning with emotion, Sales performance