Kaizen-5S Implementation. Total Quality Management

      Аннотация: In japanese language, "kai" means "change" and "zen" stands for "better".In one word, Kaizen is a philosophy of continual improvement first applied by Toyota, one of the largest cars' manufacturer in the world. Kaizen is one of the most successful options in Total Quality Management. Hence, the interest is focused on Kaizen 5S implementation within Quality Control Laboratory to figure out the sources of certain organizational weaknesses . This book goes over the 5S implementation process reviewing it step by step .According to detected defects or errors, a set of recommendations have been given for a continual improvement of work efficiency.

Ключевые слова: Kaizen, 5S, quality, DMAIC, PDCA, TQM, management, Control