Effect of Emotional Intelligence on Employee’s Job Satisfaction. A Case of Private Bank in Karachi

      Аннотация: The banking sector is considered as the backbone of every economy and when it comes to underdeveloped countries its role and importance increases. The sector works in a distressing environment where stability is a question mark. The banking sector of Pakistan reflects the same image and is trying togallop towards a better position. In this whole scenario, there are many areas which have been focused on and discussed but this study indicates and highlights the nervous system of banking sector which are employees & their job satisfaction level through emotional intelligence. The Goleman model has been used and it is compared in contrast to its effect on job satisfaction. The theme behind this research is to find out the effect of emotional intelligence on employee’s job satisfaction, either its effects in a positive or negative manner. A quantitative survey is conducted with the help of a questionnaire in which the selected population are the employees of Askari Bank, working in the demographic location of Karachi. For this purpose convenience sampling is done in two stages first of all random selection of branchesis done. Secondly,all available employees are selected for the study.

Ключевые слова: Emotional Intelligence, self-awareness, Self-Regulation, motivation, empathy, social skills, job satisfaction