Means for Serendipitous Discovery in the Innovation Process. How organizations can harness serendipity through idea management system

      Аннотация: To try to manage serendipity is rather an oxymoron, but research showed that it is possible. To manage serendipity it means to create an environment where all the precipitating conditions of serendipity unfold. It seams that serendipity occurs during social networking, active learning and in the act of exploratory search. This work proposes a new perspective on Idea management system, as a mechanism that systematically facilitates serendipity.

Ключевые слова: serendipity discovery, facilitating the conditions of serendipity, Idea management system, knowledge management