E-Governance Initiatives In Chandigarh: Perspectives And Perceptions.

      Аннотация: e-Governance is not just about addressing issues like inefficiencies and lack of flexibility but creating an environment where citizen centricity and innovations are given top priority. Net result of e-Governance should be achieving the goals of good governance. This book will help the readers to understand perspectives and perceptions of end-users of e-services offered by Chandigarh Administration under its Project e-Sampark.E-governance is comparatively a newer area of study for Indian researchers. It provides lots of scope for future research. Key empirical findings mentioned in this book can be good input information for researchers.

Ключевые слова: X e-Governance, Good Governance, Citizen-centric e-services, Multi Service-Single Window, citizen satisfaction