Stress among BPO Employees.

      Аннотация: This book gives the insight about inherent element of an organization which is stress among employees. We have discussed here outsourcing industry and it's work culture. Author has explained that how BPO's work culture is responsible to inculcate stress among people which directly affects the performance of an individual and productivity of an organization. This book also incorporates the concepts of differences between factors responsible to generate stress and effects of stress on Male and Females. Here we have discussed the 'Cost Effective Employee Assistance Programs' which should be beneficial for Male and Female differently as their stressors are different.

Ключевые слова: BPO Industry, Stress among Employees, Employee Welfare, Gender Difference in Stress