Employee Satisfaction & Loyalty in Hotels within Malaysia. The linkages of employee satisfaction and loyalty of hotel industry in Malaysia

      Аннотация: Employee Satisfaction & Loyalty in Hotels within Malaysia identifies the main issues related to employee turnover and its main relation towards employee loyalty in Malaysia. Loyalty and satisfaction which possess significant similarities and differences in certain terms are being evaluated critically based on latest research within the context of Malaysian hospitality environment.This book hopefully could provide an insight for management, especially for the hospitality practitioners to reevaluate their employee's work policies, remuneration and benefits in relation to ensure satisfaction and loyalty from their employees in their respective organization.

Ключевые слова: employee satisfaction, Malaysia, Hotel Industry, Employee Loyalty