Doctor-Patient Communication and Patient Satisfaction. A Cross-Cultural Comparative Study between China and the U.S.

      Аннотация: The study on doctor-patient communication and patient satisfaction has been attracting an increasing amount of attention within health care studies and health communication field over the years. As we know, doctor-patient communication has been studied extensively by scholars from diverse disciplines; however, it is very important to take the cultural perspective into doctor-patient communication research. This book explores different communication styles in different cultures and how it relates to patient satisfaction. It offers readers an opportunity to understand doctor-patient relationship in current China, as well as a cross-cultural perspective to examine the dynamic and complex interaction process between the dyads.

Ключевые слова: China, satisfaction, U.S., doctor-patient communication, cross-cultural study