Re-Engineering the Business Process of Bank Cash Deposits. A case study of UNITED BANK for AFRICA, Ghana

      Аннотация: It is outstandingly clear that since the inception of banking in Ghana, it has seen dramatic upsurge in terms of technology inputs. However, little or nothing has been with regards to bank cash deposits.This research study seeks to delve deeper into the phenomenon of Re-engineering the business process of bank cash deposits (using United Bank of Africa as a case study). The purpose of this study is to holistically analyze the business process of bank cash deposits, rethink and redesign how this business process can be done with the current technology and develop a system that could be employed for use.The main objective of this project is to re-engineer the business process of bank cash deposits in order to save time and resources on the part of the customer and the bank. In order for this to be achieved, it is imperative to develop a real-time information system which will run on a VOUCHER CARD-DEPOSIT technology which will reduce waiting and service times.

Ключевые слова: Re-engineering, Business Process, Bank Cash, deposits