Quality Management Model for Road Network of Low Developed Countries. Kosovo Case Study

      Аннотация: Quality management provides a connection between outcomes and the process by which outcomes are achieved. If, people or management realize that the cause of failures in management is a design or construction problem in road infrastructure, quality management may be regarded as an ideal systemic process for managing change in road network. There has been some reluctance to apply quality practices to management, yet central to Deming’s methods and management philosophy is an insistence that anything can be made or done better. Improvement with all levels of managers must be viewed as not only possible but also essential. One of the key reasons for the problems of today is the absence of an integral approach in planning or drafting development strategies. Quality development is in no case a neutral concept, since it intervenes on all fields of economic, environmental and social life. The successful quality development and implementation of quality innovation in an organizational system can produce a significant saving in the amount of business and environment resources and therefore a smaller environmental impact.

Ключевые слова: Quality management, Road Organizations, Road Network, Innovations