Organizational Performance In The Nigerian Banking Industry. The Nigerian Banking Industry

      Аннотация: This book is on Benchmarking and Organizational Performance in the Nigerian banking industry. The objective of the study were: to determine how benchmarking process can be use to improve the performance of the commercial banks; to find out the relationship between internal factors and the best practice factors in the selected Nigerian banks in terms of the cost of performing their activities; to determine the relationship between critical benchmarking process and performance in the banking sector; to determine the impact of the benchmarking process on organizational performance of the commercial banks; to ascertain the relationship between benchmarking process and benefits to be derived by managers, workers and stakeholders in the Nigerian banking sector; to check the relationship between the benchmarking process in 'the commercial banking industry and the cost of performance. This book will be useful for scholars and researchers.

Ключевые слова: Banking, Finance, Nigeria, nigerian banking industry, Organizational Performance, benchmarking process, Banking Sector