Spiritual Intelligence And Employee Engagement. Role of Knowledge Management

      Аннотация: In this post-industrial society, Knowledge and Wisdom plays a very important role. The ethical and theoretical implications in this wisdom era, are critical when Artificial Intelligence (AI), Internet of Things (IOT), Robotics, Cloud, Cognitive & Quantum Computing, Machine Learning and DNA coding/sequencing interacts with the greed, creed and craving of human psyche. This calls for the role of Spiritual Intelligence in today's business world, especially in Information Services Industry. This work explores the impact of Spiritual Intelligence on Employee Engagement using Structural Equation Modelling (SEM). The role of a mediating variable Knowledge Management is also tested among Information Technology (IT) and Information Technology Enabled Services (ITeS) employees in India. The inferences would make researchers and readers curious about the impact of Spiritual Intelligence on Employee Engagement and the role Knowledge Management plays. This work brings out a unique perspective about the role of Knowledge Management that would enlighten and inspire the consciousness of executives, employees and workers to enhance Employee Engagement.

Ключевые слова: spiritual intelligence, Employee Engagement, knowledge management