Business Communication. A comprehensive account of the aspects of business communication for non-native speakers of English

      Аннотация: This book intends to help students who are non-native speakers of English. An overview of the basic communications skills is covered. The components of written communication such as letter writing, report writing are explained with ample examples. Notes making techniques are involved to help the students in retaining their learnings better. The professional skill set needed for effective office communication had been included, keeping in mind the employability of the students. The social skills needed to have a harmonious relationship in the tech-savvy world had also been taken care of. Complete reading and understanding of the book would help in better personality development of the students. To check their understanding, each chapter has various exercises at their end. Case studies had been included to supplement the learning process.

Ключевые слова: Communication, career, social skills, Business letters, Email etiquette