Nonprofit-Community Relationship. How Clients’ Satisfaction Affects Their Perception of Organizational Efficacy

      Аннотация: Over the years, researchers have investigated the effects of nonprofit organizations on the communities they serve. This book is based on the findings from a case study conducted at a nonprofit organization in urban New York City. The book explores the relationship between the nonprofit organization and the communities it serves. It pays special attention to how clients of nonprofit organizations rate the organization's efficacy based on the perception of the level of services they have received.

Ключевые слова: organization, nonprofit organization, Nonprofit-Community relationship