Public Administration. Civil Service Reform: Implications for Improving the Skills and Performance of Civil Servants

      Аннотация: We are currently living immersed in a globalized world, in which several changes and transformations of political, economic, cultural and social scope are taking place, influencing inter-personal relations and technical and scientific development. In effect, these transformations are changing the demands of work and, in turn, revolutionizing the ways in which services are produced; as is the case with public administration, which, as a result of its inability to provide effective answers, resists the temptation to occupy public resources in what are merely trends, signs of the times, or oscillations of the way of life within social systems, always seeking a continuous interrelationship. The State has understood that the pyramid of its administrative and human structure has grown in an inverse and accelerated way, in many cases without the right clarification of its needs or purposes, constituting an obstacle to the creation of a Public Administration that is more efficient and effective in its results and efficient in its procedures.

Ключевые слова: public administration, Reform, civil service