Gujarat Speaks : Decoding Public Service Satisfaction Across Districts.

      Аннотация: In the intricate tapestry of governance, the paramount factor that fuels the engine of public administration is the satisfaction of its citizens. "Gujarat Speaks: Decoding Public Service Satisfaction Across Districts" embarks on a journey to unravel the nuances of this critical aspect, meticulously examining the intricate dynamics that shape the public's experience with governmental services."Gujarat Speaks: Decoding Public Service Satisfaction Across Districts" is more than a scholarly endeavor; it is a call to action. It beckons policymakers, administrators, and academicians to collectively engage in deciphering the intricacies of public service satisfaction, fostering an environment where citizens not only receive services but do so with a sense of contentment and fulfillment. This book is a testament to the author's dedication to advancing the discourse on public administration and enhancing the quality-of-service delivery for the benefit of the citizens it serves.

Ключевые слова: public administration, service quality, grievances