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Customer Satisfaction in Indian Aviation Sector: An Analytical Study.
В наличии
| Местонахождение: Алматы | Состояние экземпляра: новый |
Бумажная
версия
версия
Автор: Neeraj Kaushik and V. K. Kaushik
ISBN: 9783659978524
Год издания: 2016
Формат книги: 60×90/16 (145×215 мм)
Количество страниц: 148
Издательство: LAP LAMBERT Academic Publishing
Цена: 36562 тг
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Сферы деятельности:Код товара: 166286
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Аннотация: Indian Aviation Industry is currently ninth largest civil aviation market in the world and aspires to become 3rd largest Aviation market by 2020 and the largest player by 2030. With the exponential growth in last decade, India witnessed a new era of expansion in its Civil Aviation industry. Changing dynamics includes modern airports, foreign direct investment, information technology. However, the success and growth of any sector depend on the ability of its players to provide customer satisfaction. The present text was an attempt to measure the Customer Satisfaction in Indian Domestic Aviation Sector.
Ключевые слова: India, service quality, Indian Aviation Sector, Domestic travel
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