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A STUDY OF CUSTOMER SATISFACTION IN PRIVATE LIFE INSURANCE COMPANIES. A CRITICAL STUDY OF CUSTOMER SATISFACTION IN SELECTED PRIVATE SECTOR LIFE INSURANCE COMPANIES IN NORTH INDIA
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| Местонахождение: Алматы | Состояние экземпляра: новый |
Бумажная
версия
версия
Автор: Muktak Vyas
ISBN: 9786206774341
Год издания: 2024
Формат книги: 60×90/16 (145×215 мм)
Количество страниц: 60
Издательство: Scholars' Press
Цена: 30794 тг
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Ожидает определения тематики
Код товара: 897058
| Способы доставки в город Алматы * комплектация (срок до отгрузки) не более 2 рабочих дней |
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| Курьерская доставка CDEK из города Москва |
| Доставка Почтой России из города Москва |
Аннотация: Customer service is the critical success factor for any insurance company and providing top notch customer service differentiates great customer service from indifferent customer service. The private life insurance companies need to focus on satisfying the different requirements of the customers and at the same time help in retaining them. Product attributes of the insurance policy, overall service experience affects customer satisfaction. The demographic pattern suggests few important factors which need to be catered well in order to keep the investors satisfied.
Ключевые слова: Insurance, Customer Satisfaction
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