Quality of Work Life. A key to Improve Job Satisfaction Among Bank Executives

      Аннотация: Quality of work life is an important factor that affects motivation at work. Quality of work life programs has two objectives: to enhance the productivity and the satisfaction of employees. Profitability of a company is linked to satisfaction of its work force. A company that does not measure and improve employee satisfaction may face increasing turnover, declining productivity and limited ability to attract and retain qualified replacements. Employee satisfaction and quality of work life directly affect company’s ability to serve its customers. Efforts towards QWL measurement help in efficient and effective allocation of resources to enhance productivity and stability of the workforce. This book addresses the quality of work life of banking sector executives. It entails a deep understanding of QWL together with its facets, further it seeks to provide an explicit insight as to what dimension measure QWL and also shows the impact of demographic variables on QWL. Furthermore, it covers the relationship and impact of QWL on job satisfaction. This book will be useful to the HR manager, policy makers and researchers.

Ключевые слова: QWL, banks, executices